General Regulation for the Protection of Personal Data (GDPR)
On the website, Home By Helena, Lda. is responsible for processing the personal data provided by you, respecting the users’ right to privacy. We do not collect any personal information without your free consent. Your data may be shared with society partners in order to provide the best possible service.

Home By Helena, Lda. intends to make its users aware of the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the data protection legislation in force, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (RGPD) on the protection of natural persons with regard to the processing of personal data and Law n.º 58/2019 of 8 August 2019.

Responsability for data processing:
Home By Helena, Lda. Tax n.º 507546210, with headquarters at Rua Ilha do Pico , Nº 36D – 2430-057, Marinha Grande.

What is personal data:
It is any information relating to an identified or identifiable person. For example: name, surname, NIF, citizen card number, identity card number, email, residence address, etc…

Information we collect from you:
When filling out our contact form, we collect the data contained therein.
The information requested is mandatory as it is necessary for us to be able to answer any question you may have.

Treatment purposes:
E-mails between Home By Helena, Lda. and the user.

Recipients of your data:
Partners of Home By Helena, Lda.

Subcontractors of Home By Helena, Lda. responsible for servers and data files;

The Courts / Public Administration, whenever data is requested.

Other Purposes:
No data will be communicated to third parties, except to comply with legal obligations.

Treatment duration:
Home By Helena, Lda. processes and retains your personal data for the duration of the contractual relationship.

Your rights regarding your personal data:
Right to withdraw consent at any time;

Right to object to processing or if the need for data processing is doubtful;

Right of access to your personal data and to obtain a copy of your data that we process;

Right to rectify any incorrect personal data;

Right to request the portability of your personal data;

Right to request the deletion of your personal data;

Right to request the limitation of the processing of your personal data;

Right to submit a complaint to the National Data Protection Commission (CNPD) or to another competent control authority under the terms of the law, if they understand that the processing of their data violates the legal regime in force at any time.

Personal data may be processed by subcontractors of Home By Helena, Lda. responsible for the server and data file.

Privacy and Safety:
Home By Helena, Lda. takes the necessary precautions to ensure that the storage of its users’ data is done in a secure environment, at the server and database level, in order to maintain the confidentiality of the personal information processed through the site. We maintain the highest levels of security to protect your personal data, to prevent its misuse, unauthorized access and disclosure of your personal data, its loss, its undue or inadvertent alteration, or its unauthorized destruction.

If there are serious indications of violation of the Data Protection Law by a User or by any other third person, Home By Helena, Lda. reserves the right to communicate to the competent authorities all relevant personal data or others that may be requested by them.

If there is a breach of your data that represents a risk to individual rights and freedoms, you must inform Home By Helena, Lda. within 24 hours of becoming aware of it.

Contact information to exercise your rights:
If a user detects that any of his personal data has been violated, he must, within a maximum period of 24 hours, communicate the violated data to Home By Helena, Lda. and all complaints must be transmitted through the contact email available on the Home By Helena, Lda. website.

Legal Procedures:
Home By Helena, Lda. is not responsible for the legal obligation of some digital platforms to use the personal data of customers, such as Tax Authority, Courts and other jurisdictional entities, Food and Economic Security Authority, Book of Complaints, Book of Compliments, among others. Home By Helena, Lda. is not responsible if the customer, of his own free will, sends us communications with personal data, regardless of the means used.

Privacy Policy Update:
Home By Helena, Lda. reserves the right to change the privacy policy, updating it with any changes that may be implemented, so regular consultation is recommended.